Here at Cultivate we always want you to leave happy. If for any reason you are not 100% satisfied we ask that you reach out to Jamie Long via phone (904)551-4077 or email at jamieleelong@cultivatincolor.biz with in five days of your service. We respectfully ask all appointments to be rescheduled or canceled with in 48 hours to avoid a 30% service charge. Anything canceled DAY OF or NO-SHOW will BE CHARGED THE FULL AMOUNT OF SERVICE. We understand life happens and can be flexible with in reason. We ask that our time be respected as we will always do for you. All color corrections and extension services will be reserved with a 50% deposit. We thank you for your support and look forward to servicing you.